Valuation Office Agency - Carlisle Office

The Valuation Office Agency (VOA) is an executive agency of HM Revenue & Customs. Most, though certainly not all, of the work we do involves compiling and maintaining the rating and council tax lists for England and Wales. It is these lists that form the basis for the business rates and council tax bills issued by local councils. For more information on our work, visit the Valuation Office Agency homepage

Our local offices are responsible for valuing property in the area: you can see a list of all the districts covered by this office on our group page.

If your enquiry relates to any other HMRC services, or you are looking for your local HMRC tax office, please use the search on www.HMRC.gov.uk.

Address:
Rufus House
5 Castle Street
Carlisle CA3 8TJ
Tel: 01228 600200
Fax: 01228 600299

Email: northwestgroup.vo@voa.gsi.gov.uk
Location number: 124
View Ordnance Survey Map (print in Landscape orientation)

Customer Service Manager: Bill Noblet

Location Manager: Keith Sawyers

Floors Occupied: Ground

Travelling By car
Leave M6 at J 42. Follow signs for Carlisle. Follow road straight in until you reach the Railway Station on your left(set back a little).Turn left here and follow signs straight on to public car park. Park as far along as you can and you will see some steps up to the City Walls. Cross these keeping Cathedral on your right. You will come to Castle Street-turn left -Rufus House is 150 yards on right. It is very difficult to access the office car park.

Travelling by Public Transport
Rail to Carlisle station. Follow signs for Cathedral. This leads you to Castle Street. Rufus House is about 200 yards past the Cathedral. Approx 5 minutes walk from Station.