VOA Welsh Language Scheme - Background to the organisation

The Valuation Office Agency (VOA) is an executive agency of HM Revenue & Customs (HMRC) with 85 offices spread throughout England, Wales and Scotland employing around 4500 people.

Our main functions are to :

• Compiling and maintaining lists of the rateable values of the 1.6 million commercial properties in England and 100,000 in Wales.
• Compiling and maintaining the lists of council tax bandings of around 21.7 million domestic properties in England and 1.3 million in Wales.
• Chief Valuers for Scotland and Wales providing services to the Scottish Parliament and Welsh Assembly Government.
• Giving valuation advice to HM Revenue and Customs in connection with capital gains, inheritance tax and other compliance work.
• Advising Government Ministers on property valuation matters.
• A range of non-statutory valuation and estate surveying services for Government Departments and the wider public sector.

Values
We are committed to:

• seeking excellence from diversity
• working in teams and partnerships
• continuous improvement and innovation
• being businesslike and customer focused
• fairness and impartiality
• involving and trusting people

Our offices in Wales are located in Bangor, Cardiff, Carmarthen, Merthyr Tydfil, Newport, Swansea, Wrexham.

Our website address is www.voa.gov.uk