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News Homepage - Valuation Office Agency (VOA) Management Board Meeting - 28 July 2005
Valuation Office Agency (VOA) Management Board Meeting

28th July 2005


ATTENDEES

Andrew Hudson Chief Executive
David Park Director - Local Taxation
John Keelty Director - Finance, Technology and Strategy
Steve Hartnell Director - Human Resources
Paul Sanderson Director - Modernisation
John Wilkinson Director - District Valuer Services
Ann Grinstead Non Executive Director
Margaret Devlin Non Executive Director
Tim Bradford Field Director
David Subacchi Field Director
Craig Lester Director - DVS Client Development
Diane Leggo Director - Council Tax
Barbara Grose Head of HR (Business Partners & Diversity)
Alan Sherriff Head of Planning
John Derrick Head of Business Efficiency Unit
Craig Whiteley Team Leader – HR Remuneration Andrew Mouland Secretary
Jerry Attwooll Band 4 (Reading) – shadowing John Keelty

Agency Performance

The Management Board discussed Agency performance in Local Taxation, DVS, HR and Finance as part of their regular monthly monitoring.

The performance of all the Groups was discussed individually in terms of areas of success as well as those for improvement.

DVS had started the year well on Revenue work in particular.

Agency Performance

The Management Board discussed Agency performance in Local Taxation, DVS, HR and Finance as part of their regular monthly monitoring.

There had been particular improvements in DVS performance in the first quarter of the year and John Wilkinson would continue to monitor progress closely.

Performance Management and Pay

The purpose of the performance management paper, introduced by Barbara Grose, was to report on the review of the current performance management system and to seek the Management Boards endorsement of the recommendations for a revised process.

The June Management Board supported the emerging recommendations of the review and these have been further refined and progressed. The proposal was to deliver a performance management process that :

  • Achieved an improvement in performance at all levels
  • Engendered personal accountability, ownership and pride
  • Stimulated a culture of improvement and innovation
  • Increased flexibility
  • Encouraged personal learning and development
  • Fostered effective team working.

The Board approved the recommendations set out by Barbara Grose in her paper and agreed the framework for the revisions to the performance management process.

Barbara Grose would circulate a further paper providing more detail to the Management Board before the next meeting in September.

The purpose of the pay paper, introduced by Craig Whiteley, was to consider what links needed to be made between performance management and pay. The Board made various recommendations and HR will provide further details of the options for mechanisms for making financial awards.

Council Tax Update

Diane Leggo provided the Management Board with an update on the Council Tax Revaluation.

In the network there was a significant amount of sales validation work due to finish at the end of September. The majority of Groups were making progress and action plans had been developed to help those Groups experiencing difficulties.

Resourcing 2006/7

The purpose of this paper, introduced by Alan Sherriff, was to consider a new way of allocating staff resource to Groups and Specialist Teams for 2006/7 onwards to retain the alignment between resource allocation, our productivity aims and the other objectives set out in our overall vision.

The Board agreed to provide a steer to FT & S but were not in a position to make decisions at this meeting as there were significant questions arising from the paper. The Executive Management Board would continue discussions on this issue.

 

 
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