Valuation Office Agency (VOA) Management Board Meeting

25 October 2007

ATTENDEES

Andrew Hudson	Chief Executive
David Park	Director - Local Taxation
Steve Hartnell	Director - Human Resources
Sue Townsend	Director - Finance
Paul Sanderson	Director - Data & Special Projects
Ian Milliken	Chief Information Officer
Mary Morrison-Paton	Head of Communications & Customer Insight
Steve Prendergast	Director - DVS
Dawn Johnson	Non Executive Director
Jane Earl	Non Executive Director
David Tretton	Director – Rating & Head of Profession
David Subacchi	Field Director
Mary Hardman	Field Director
Tanya Crick	Secretary

Strategic Risk Register

The purpose of this paper submitted by Sue Townsend was to provide the Management Board with

the latest draft of the Strategic Risk Register and discuss proposed changes suggested by Internal Audit, following a recent meeting on Risk.

VOA Audit Committee Report

Dawn Johnson provided the Management Board with a report of the Audit Committee meeting held on 27 September 2007. The Management Board noted the report and had no further comments.

People Committee Report & Review of the role of the Committee

The purpose of this paper submitted by Andrew Hudson was to provide the Management Board with a report of the People Committee meeting held on 27 September 2007. The Board noted the report and agreed that the People Committee should continue.

Update from the Head of Profession

David Tretton, the Agency’s Head of Profession, attended the meeting to provide the Management Board with an overview of the role, feedback and achievements to date.

Agency Performance – Local Taxation

A more in depth look at Local Taxation (LT) performance took place, with a presentation from David Subacchi and Mary Hardman. Performance at the half year point, against the KPIs and other measures, were looked at for each Group/Unit.

Agency Performance - DVS

Steve Prendergast updated the meeting in relation to the DVS performance indicators which were not at green. The indicator for recovering full resource costs remained at amber /green, although there had been a slight improvement this month, some problems continued over invoicing.

Agency Performance – Finance & Risk

Sue Townsend provided an overview of the current financial position.

Agency Performance – Human Resources & Diversity

Steve Hartnell advised that 18 staff were at risk of not having the core skills and competencies within 6 months of changing roles and this continued to be monitored. The performance indicators on sick leave continued to head in the right direction, but remained at amber/red.

Agency Performance – Other Divisions

Paul Sanderson reported that funding for GIS had now been obtained and work would be underway on this shortly. Work was now underway in relation to the transfer of functions of The Rent Service (TRS). Ian Milliken gave an overview of the ongoing activities in his business area.