| 22nd February 2007
Andrew Hudson Chief Executive
David Park Director of Local Taxation
John Wilkinson Director – District Valuer Services
Steve Hartnell Director - Human Resources
Ian Milliken Chief Information Officer
Sue Townsend Director - Finance
Paul Sanderson Director – Data & Special Projects
Mary Morrison-Paton Head of Communications & Customer Insight
Ann Grinstead Non Executive Director
Dawn Johnson Non Executive Director
Keith Noakes Head of Cross Cutting Projects
Andrew Mouland Secretary
The purpose of this paper submitted by Keith Noakes was to provide the Management Board with the latest draft of the Strategic Risk Register, to seek agreement to its general direction and contents prior to the February meeting of the VOA Audit Committee.
The Management Board agreed that, subject to a few amendments, the risk register could be submitted to the Audit Committee in its current format. There would be an opportunity to look at the top risks at the monthly MB meeting and a more detailed review would take place the month before each Audit committee meeting.
The purpose of the paper presented by Sue Townsend was to provide the Management Board with the outcome of the work undertaken on the 2007/8 budgets.
The Board discussed each division’s budget allocation in depth before agreeing on the further work that was required.
Finance would circulate a proposed budget to the MB for agreement.
Mary Morrison-Paton provided the Management Board with an update on the Forward Plan. Once individual contributions had been received, a draft would be circulated to the Board for comments.
This item was a discussion on performance, the purpose of which was to address issues by reviewing the key performance indicators where the outlook was not at green.
The customer satisfaction result was forecast at 86%.
Work was continuing on the productivity target.
This item was a discussion on performance, the purpose of which was to address issues by reviewing the key performance indicators where the outlook was not at green.
The Board expressed their appreciation of the work done for HMRC as the targets continued to be achieved.
Further work was being carried out to try to ensure that the target to cover costs was achieved.
Sue Townsend provided the Management Board with an update on the current financial position.
Work in progress (WIP) had fallen from January and DVS were forecasting an end of year figure, which was consistent with the 2005/6 result.
Steve Hartnell provided the Management Board with an update on the current HR position.
The risk to the Key Performance Indicator (KPI) was reducing as the number of staff changing roles continued to fall, with 18 out of 386 users at risk with no users overdue.
Sick absence statistics were continuing to fall which was against the trend for the time of year.
The staff survey results were due shortly.
Paul Sanderson provided the Management Board with an update on data issues.
Ian Milliken and Mary Morrison-Paton had no further issues to bring to the Management Board’s attention.
The purpose of this paper submitted by Andrew Hudson was to provide the Management Board with a report of the People Committee meeting held on 17 January 2007.
The Management Board noted the report and had no further comments.
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