ATTENDEES
Andrew Hudson |
Chief Executive |
David Park |
Director - Local Taxation |
Paul Sanderson |
Director - Data & Special Projects |
Steve Hartnell |
Director - Human Resources |
Steve Prendergast |
Director - District Valuer Services |
Mary Morrison-Paton |
Head of Communications & Customer Insight |
Jon Wrennall |
Chief Information Officer |
Niall Walsh |
Director – National & Central Services |
Liz Hirst |
Director – Commercial Services |
Dawn Johnson |
Non-Executive Director |
Jane Earl |
Non-Executive Director |
Patrick Boyle |
Chief Executive of The Rent Service |
John Derrick |
Head of Financial Strategy & Business Planning |
Clare Johnson |
HR Learning Manager |
Dave Lewis |
HR Learning Manager |
Tanya Crick |
Secretary |
HR Learning Strategy
Clare Johnson and Dave Lewis presented the draft Learning and Development Strategy for 2008-09, which had been prepared in conjunction with each directorate. The Board suggested a number of items to be included in the strategy document and acknowledged that the proposed strategy would need to be flexible - to adapt to any changes arising from restructuring and new ways of working. It was agreed to have a mid-year review to allocate learning delivery for the remainder of 2008-09.
Staff Attitude Survey
Mary Morrison-Paton presented the proposed details for the next survey, which would go live on 11 June and close on 27 June. The questions, format, and tools being developed for the follow-up discussions had been designed following feedback from the Network and taking into account the restructuring in the Agency. A number of suggested alterations were made and the next step was for the survey would go to TUS for views.
Data Security
Paul Sanderson updated the Board on the present position on Data Security. The Data Security workshops, which were mandatory for all staff, had started. Further Data Security information would shortly be added to the Intranet.
Update on the Transform Programme
Paul Sanderson provided the Board with a report covering the progress of the Transform programme and the work required in advance of The Rent Service (TRS) transferring to the VOA on 1 April 2009. Overall the programme was making good progress, and there had been good cooperation from TRS colleagues. Further reports on specific elements of the programme would be presented at later Board meetings.
Patrick Boyle agreed that the partnership approach to the transfer continued to work well. Patrick also updated the Board on what was currently happening at TRS. 2007-08 had been a successful year – possibly their busiest ever – and they had met all but one target. The introduction of LHA had resulted in an increase in TRS workload.
Agency Performance
Steve Hartnell provided an update in relation to the key performance indicators for HR.
David Park gave an overview of performance against the targets and indicators, which were all pretty much on target at this early stage in the year.
Steve Prendergast covered the targets and performance for DVS. Early results for initial appraisal cases for inheritance tax were around 6 days, against the 8-day target, and performance against the other indicators was on track.
John Derrick gave an overview of the end of year financial position, as no financial report was available this early in the year.
Paul Sanderson advised that the Agency had now started the work to prepare the relevant hard copy records for scanning.
