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Planned Framework Review

HM Revenue and Customs has today announced the terms of reference for the planned regular framework review of the VOA.

The review will take a wide-ranging look at the effectiveness of the VOA - what it does, how it does it, and will involve stakeholder consultation.

The framework document published as a result of the previous review in 2005 stated that the Agency should be reviewed again in three year’s time.

The review is being led by a senior director from HMRC, as the Agency’s parent department, and is expected to be completed by the end of May 2009.
 
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