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VOA launches new initiative to deliver more information to ratepayers about 2005 revaluation
London, Friday 1 October, 2004

Detailed information about the new rateable values for businesses in England and Wales that take effect from 1 April 2005 is being released from today by the Valuation Office Agency (VOA). Information about the overall effect of revaluation was published in the summer but over the next few weeks individual businesses will be sent information about how the new valuation for their own property has been assessed. The information will be sent in the form of summary valuations - a detailed description of a business property's attributes and a breakdown of how its total rateable value has been derived. Summary valuations are a new initiative, and part of an ongoing drive to deliver clear, easily understandable information on the 2005 revaluation exercise.

The 2005 revaluation exercise is designed to make business rates more current, more relevant, and fairer. This is not about collecting more tax - up to 60% of businesses could see a fall in their relative rateable values and their rates bills. Furthermore, tax rates for businesses will be reduced to compensate for rises in rateable value, with additional rates relief for small businesses (applicable in England only) and a transitional relief scheme for those facing increases already in place.

Summary valuations deliver a step change in customer service and business efficiency, and come as a direct result of the need for increased openness around the valuation process expressed the National Ratepayers’ Valuation Forum (NRVF). Previously, the VOA supplied only rateable values - simple category descriptions and basic property values - to businesses. The new, more detailed, summary valuations will save time and money for the ratepayer by making the ratings system more transparent, and will support businesses in their financial planning.

Around 1.3 million hard copy summary valuations will be sent to businesses throughout England and Wales, from 1st October. To ensure that the system is working efficiently, the VOA is urging all ratepayers to carefully check the details of their summary valuation; if the address is incorrect or the details about the property they occupy are wrong, ratepayers should amend the valuation and post it back to the issuing office.

The VOA will also publish the summary valuations on its website. This will give ratepayers the ability to compare their valuation with other similar properties in their area to satisfy themselves that it is fair and consistent.

To support the publication of the summary valuations, a dedicated VOA helpline has also been set up to handle queries from ratepayers - 0845 602 1507. Lines will be open from 9:00am to 5:00pm Monday to Friday (calls charged at local rate). The helpline will be staffed by fully trained VOA employees. Alternatively, ratepayers can write to, email or visit their local Valuation Office to discuss their query; contact details will be on the covering letter.

The VOA has developed the new system firmly from the perspective of the needs of the ratepayer and has worked closely with a range of business representatives to test the new system and ensure it meets the needs of the business community. A National Ratepayers’ Valuation Forum (NRVF) with representatives from some 40 national business organisations, including the British Retail Consortium and the Federation of Small Business, was set up to provide a framework for ratepayers. The VOA meets regularly with NRVF to exchange views and information and to develop new ratepayer communication and interaction initiatives.

Chief Executive of the VOA, Andrew Hudson, said: “Making sure rateable values are accurate when they actually come into effect in April makes sense for everyone. Summary valuations, together with all the other information available on our website, should greatly assist ratepayers in understanding the new valuations and enable them to plan ahead with confidence. As part of this, we want people to check the details on their summary valuation and, if they spot errors, to tell us so we can, where possible, make any changes before the rates bills go out next year”


- Ends -

Notes for editors:

About the Valuation Office Agency (VOA)
The Valuation Office Agency is an Executive Agency of the Inland Revenue. It is responsible for valuing domestic properties for council tax purposes in England and Wales; the rating assessments of all business property in England and Wales; valuations of land and property for Capital Gains Tax and Inheritance Tax; and Right to Buy determinations in England, Wales and Scotland. It also carries out valuations for other government departments and some local authorities. The Valuation Office Agency has around 5500 employees and a national network of 80 offices providing service and assistance at a local level.

Office contact details can be found in the telephone directory under ‘Valuation Office’ for England and Wales or ‘District Valuer’ for Scotland. Further information can be found on the website at www.voa.gov.uk.

About Revaluation and Rateable Value
The VOA is responsible for assessing the rateable value of some 1.75 million non-domestic (mainly business) properties in England and Wales. Rateable values are brought up to date every five years, this is known as revaluation. The new values are published today and take effect in rate bills from 1 April 2005. Regular revaluations are important to take into account changes in the property market.

In broad terms, rateable value is based on the annual rent of a property assuming it was available on the open market at a set valuation date (for the 2005 revaluation, the valuation date is 1 April 2003). The use of a common date for the valuation of all properties ensures fairness for all ratepayers. Rateable value is not the sum to paid in rates; it is a key factor in its calculation.

To calculate the rates bill the local authority multiplies the rateable value by the Uniform Business Rate, a factor which is set by central government – the Office of the Deputy Prime Minister in England and the Welsh Assembly Government in Wales. This may also be referred to as UBR or the ‘multiplier’. Reliefs or other adjustments, including transitional relief, may also affect bills. Due to these other adjustments, an increase or decrease in rateable value may not automatically lead to larger or smaller rates bills. Local authorities not only calculate final rates bills, they are also responsible for collecting monies. Local authorities will use the new rateable values to calculate rates bills for the year 2005/06.

Media Enquiries:

Julie Styles
Communications Projects Manager
Tel: 0207 506 1969
Email:julie.styles@voa.gsi.gov.uk

Roger Charles
Communications Projects Co-ordinator
Tel: 020 7506 1927
Email: roger.charles@voa.gsi.gov.uk

Andy Mahady
Communications Projects Co-ordinator
Tel: 020 7506 1934
Email: andy.mahady@voa.gsi.gov.uk

Michelle MacCrossen
Communications Projects Co-ordinator
Tel: 020 7506 1965
Email: michelle.maccrossen@voa.gsi.gov.uk

Steve Perkins
Communications Projects Co-ordinator
Valuation Office Agency
Tel: 0207 506 1926
Email: steven.perkins@voa.gsi.gov.uk

Claire Carvello
Communications Projects Co-ordinator
Valuation Office Agency
Tel: 0114 289 4600
Email: claire.carvello@voa.gsi.gov.uk

 
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