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News Homepage > Summary of Professional Bodies Liaison Group meeting 10 April 2003

1. Minutes Of The Previous Meeting

The minutes of the previous meeting held on 4 February 2003 were agreed to be a true record.

2. Matters Arising

   Collection of Rental Information

Professional Bodies had raised concerns about VOA staff seeking rental information etc direct from ratepayers who had retained agents acting for them.

It was agreed that Stephen Wright would investigate existing instructions, liase with the Professional Bodies with a view to them recommending an acceptable form of words for the VOA to consider

   Chargeable Amounts (Amendment Regulations)

The lengthy delay in laying the amended Regulations has been raised with ODPM by David Tretton. Professional Bodies to make similar approach.

Professional Bodies stressed that once the regulations are in place their clients would expect a quick turn around re TR Certificates which would clearly have resource implications for the VOA.

   Historic Assessments

Concerns were expressed at the length of time taken to address the various difficulties being experienced with historic assessments. VOA has met with ODPM representatives regarding this matter and gave a presentation that clearly outlined the difficulties being encountered. Counsel’s opinion has subsequently been sought.

   Minor Rating List Alterations

It was agreed that minor list alterations are not intended to affect payment liability in any way.

3. Revaluation 2005

   3.1 Antecedent Valuation Date.

The relevant SIs have now been made prescribing the AVD (1st April 2003) for the 2005 NDR Revaluation.

    3.2 Lease Register Information

Work continues to improve the records held in the central database to ensure that the valuations produced for the revaluation are based upon accurate, up to date, and consistent information.

   3.3 Standardisation

The VOA is looking to standardise processes. There are prescribed standards to define how survey information is to be recorded and how valuations are to be structured. Standard Scales have been introduced to assist with a consistent approach to analysis and valuation.

   3.4 Rental Information Collection

Multiple Electronic Rental Information (MERI)

MERI is a new facility, allowing ratepayers and their agents to provide large amounts of rental data to the VOA electronically.

Bulk class rent return form (VO 6003)

A more user-friendly new rent return form is now in use incorporating explanatory text alongside the relevant questions.

Alongside the MERI facility there will soon be an electronic version of VO 6003. Ratepayers will be able to access the form via the Internet, completing and submitting it on-line.

“Boomerang” rent return form (VO 6004)

A very short rent return form (the “boomerang” rent return) has been introduced for use in rent review cases only. This is sent to the occupier inviting them to simply confirm or update the information currently held.

Valuation Office Ratepayer Contacts (VORCs)

An evaluation of the VORCs pilot showed significant benefits for both parties and as a result the pilot scheme has now been extended, with one VORC located in each Group and a further 20 companies have been identified to participate in the scheme.

   3.5 Summary Valuations

It is intended to provide most ratepayers with a copy of the summary valuation relating to the property they occupy before the new rating lists come into effect. It is also hoped to publish these summary valuations on the Internet.

   3.6 Ratepayer Forums

National Ratepayer Valuation Forum (NRVF)

The NRVF continues to meet regularly and provides an important link with ratepayers at national level. One recent development is the setting up a sub-group of the Forum to specifically address the concerns of small businesses.

Local Ratepayer Valuation Forums

Following the results of the evaluation of the pilot Local Ratepayer Valuation Forums (LRVFs) the existing LRVFs in the North Wales and South West Groups will be continued through the entire revaluation period so they can be properly “tested” in that environment. Newcastle has now been selected as a suitable location in which to run LRVFs in a more densely developed urban environment.

4. Programming

The VOA reported that it was to increase the number of appeals originally programmed for clearance in 2003/04 by a further 40,000 in England. Programming of these additional appeals will in the main commence in the second half year.

5. MCC Appeals

The VOA has firm view re the wording of valid proposals received citing Congestion Charging and closure of the Central line as an MCC.

6. Electronic Communication

    Update on Valuebill

VOA is initiating an internal project to handle the VOA's involvement in the Valuebill trial and to manage the implement of VOA's part in the trial. Funding for Valuebill is approved, and due for release shortly.

    Electronic Service of Proposals

Professional Bodies expressed concerns over VO’s querying receipt of proposals served electronically. EDS have been asked to look into this.

.7. Rating Cases of Interest

    Sewage Treatment Works occupied by Winchester CC

In the Winchester STW Lands Tribunal Rating Appeals where the appellant is arguing that they form appurtenances to domestic dwellings, VOA have until 25th April 2003 to submit our Statement of Reply.

   Archer Ltd v Robinson (VO)

An appeal by the ratepayer to the Court of Appeal has been received on the above case involving a factory at Bilton Way, Luton that had a leaking asbestos roof. The landlord cured the problem by adding an additional roof covering and insulation, leaving the original in place. The tenant argued that the work was not repair, and that repair would not have been economic. The VO argued that the work was repair, and that there should be no reduction for the disrepair. In his decision, NJ Rose said that the actual work was necessary and that it did amount to repair (excluding the insulation), and that no reduction was appropriate.

   Dell Stadium Brierley Hill

A pre trial review was recently held because of the lack of progress in this case. The Respondents were given two months to complete their enquiries into questions posed which are essential to the issues involved.

   Leeds Magistrates Courts

Costs have been awarded to the VO, and no appeal has been made, the case is closed.

   Evans (VO) v. RLM Packaging

This case was heard on the 20th of March 2003. This case was concerned with a unit of assessment issue concerning two factory units engaged in metal packaging manufacture some 380 metres apart and separated by 7 intervening hereditaments. - In essence, the LT had to decide: one assessment or two.

The member concluded:

‘’My decision on this appeal is that the functional link which has been proved in this case is not sufficient to justify treating two significantly separated properties as a single hereditament. I would therefore allow this appeal accordingly and reinstate the separate descriptions of the Main Factory and Unit 2 in the 1995 list. No application has been made for costs.’’

   District Heating Undertakings occupied by Tower Hamlets LB

The Valuation Tribunal reconvened on 10th February to determine the argument as to value of these hereditaments and in particular whether their value is limited to RV £1. The Tribunal determined that the value of the hereditaments was limited to £1. The VOA has appealed to Lands Tribunal.

   Nottingham Orange Highway Mast

The case was heard on 25th March. Rateability was accepted, the question before the LT was, whether or not there should be a notional site rent in respect of a mobile phone pole mast and equipment cabinet, sited on public highway land, when the licensed telecom operator is entitled to locate his apparatus without charge under Telecom Code Powers.

   Tuxedo Royale

The decision of the Court of Appeal found in favour of the VOA in this case involving a floating hereditament on the River Tyne at Gateshead. At issue was the rateability of the vessel.

   Eddison First Power

The House of Lords heard the appeal of Edison First Power Ltd -v- The Secretary of State for the Environment, Transport and the Regions on 17th & 18th February. The issue was that of alleged double rating arising from the transfer of a hereditament from the Central List to a local list. The House of Lords approved the approach adopted and the appeal was dismissed


8. Council Tax

   Welsh Revaluation

Following initial consultation the Minister (Edwina Hart AM) has agreed to a further stage of analysis of sales and a short period of consultation

   English Revaluation

OGC Gateway Review - The review was undertaken in late February 2003. A number of recommendations were made and are being implemented.

   Data Capture

Pilot stage – East Midlands, Leeds, Wessex, West Midlands are 98% complete or 54,000 details captured. The next stage within the pilot is to collect circa 20,000 details by Mid May for the testing of supplier’s models.

   Mass Data Capture

The target is to capture at least 17% of property details in England during 2003/4. This information will be put directly into the VOA database.

   Procurement of AVM Supplier

Original list of 13 suppliers has now been short listed to 5. The preferred supplier will be chosen in June 2003. They will work with VOA-EDS over the following year to calibrate the valuation model for use in England.

9. Customer Services

   Customer Survey

Data capture of the NDR and CT customer surveys for the year 2002/03 is being completed and the results will form part of the VOA Annual Report.

   Racial Equality Issues

Customer Services has been asked to ensure that VOA services are accessible to ethnic minority groups and as such is auditing the various modes of communication used by the Agency with a view to identifying areas for improvement.

   Switchboard Services

Professional Bodies complained about unanswered telephones and poor switchboard service. Pat Duckworth responded that answer times overall on main switchboards have improved but it was conceded that this does not measure abortive calls.

10. Any Other Business

   RICS Rating Conference 2 July 2003

Flyers for this event, which is aimed at ratepayers, are being printed. The key speaker will be Chris Leslie MP.

   RICS – Proposed Rating Practice Statement

One final draft is expected prior to internal consultation. After approval by RICS it is anticipated that the Practice Statement could come into effect from January 2004.

    Summary Valuations on the Internet

Professional Bodies enquired whether this type of data would be sold by the VOA to outside bodies. Jerry Schurder will take this forward with Vic East.

   Communication Strategy for 2005

The 1st draft has been circulated and Professional Bodies are unhappy with the term “appeals culture” which occurs several times within the document. Jerry Schurder will Email Paul Sanderson regarding concerns.

David Tretton
Director, Rating – VOA
Chairman

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