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News Homepage > Summary of VOA Management board meeting January 2003
Meeting – 30th January 2003

HR Strategies and Recruitment Plans

Introducing the paper, Anne Wheatcroft said that the Agency was planning to significantly increase its staff numbers over the next couple of years and that these posts would be filled by a mixture of external recruitment and advancement from within the Agency.

During the course of the discussion, the following points were made:

  • The VOA would consider offering staff more flexible working patterns such as four day weeks, nine day fortnights, twilight shifts and weekend working. The intention was to introduce these flexibilities on a voluntary basis for existing staff and on recruitment for new members of staff. However, before introducing any new initiatives, further discussions would first take place with TUS and pilots would be carried out and evaluated to test how well the schemes worked.
  • The proposal was to recruit a significant number of staff through the graduate recruitment process.
  • New recruits and staff promoted from within the Agency carrying out new tasks at a higher band would need both on the job and structured training to help them perform well in their new roles. Graduates striving towards their APC and full professional qualification would require an RICS qualified mentor .
  • The importance of maintaining the necessary level of quality amongst new recruits was noted as was the need to make proper use of the probationary period so that unsuitable staff could be removed from the Agency before being employed on a permanent basis.

Summing up the discussion, the Board agreed that the high number of new staff needed meant that the recruitment campaign would not be easy and that careful management would be required. This would be carried out by the Personnel Liaison Group who would regularly monitor the success of the recruitment programme.

Project Justification Case (PJC) for Conversion of COVO Applications into BROWSER Technology.

Introducing the paper, Brian McCormick, Director of IT, reminded the Board that the project justification case (PJC) had been approved by the Board when they met in October 2002 and that it was being resubmitted as more updated and accurate forecasts of costs were now available.

The Board heard that, compared to the estimates provided in October 2002, the infrastructure costs (hardware and software) had reduced but the manpower costs had increased as the man days required for carrying out the conversion had risen. This meant that the estimated completion date had now slipped from December 2003 to mid March 2004.

In summing up, the Board agreed that the project should continue, as it was essential to upgrade the existing system.

Process Improvement Project (PIP) – Quality Assurance in the VOA

Introducing the paper, John Ebdon reminded the Board that within the PIP project there had been two sub projects looking at the data required to carry out valuations and, secondly, a review of quality issues. He sought endorsement from the Board to the setting up of a pilot exercise which would test the proposal to change the system from one of quality control to one of quality assurance.

The following points were discussed:-

  • Financial Implications – when compared to the current system of quality control, it was thought that quality assurance would not result in any additional working costs, although there would be some additional costs associated with introducing the necessary IT software. Business Resources were still looking at the full implications of installing this software and a business case was being prepared.
  • A training coordinator would ensure that training in the use of the new system was delivered effectively in every group
  • the new head of quality improvement would be responsible for overseeing the testing and subsequent implementation (assuming the pilots produced a positive outcome) of quality assurance.

The Board gave approval for more work to be carried out and to move the above issues forward.

Computer Misuse VOA Policy

Anne Wheatcroft introduced the paper which included a draft policy statement seeking to provide clear guidance on the rules and standard of conduct expected from all staff using Agency computers and software.

The Board were content with the proposals and gave approval for the guidance rules to be included as an appendix to section 9 ( conduct and discipline )of the staff handbook.

VOA Property Market Report

Introducing the paper, John Wilkinson said that the Property Market Report (PMR) had an extremely good reputation in the market place for providing impartial property information and had a wide audience ranging from academics, central and local government, major firms of private sector surveyors, financial institutions and private individuals. The Report was the only one of its kind in so far as it provided impartial information nationwide and the fact that it was one of the most frequently requested publications in the RICS library demonstrated its prominence in the market place. It was thought by the VOA, however, that production and distribution techniques had not kept pace with technology and that alternative, more up to date methods should be considered.

Having considered the options, the Board agreed that production of the PMR should continue and recommended that future editions should appear on the VOA web site in a downloadable format with a hard copy retained for existing complimentary clients and for promotional and archive use.

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