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Water Rates have no direct link with Council Tax bands. However, many bills are still based on old domestic Rateable Values which pre-date the introduction of Council Tax. This is a method of charging for water over which the VOA has no jurisdiction at all.
Further information which may be helpful can be found on the Ofwat website at:
http://www.ofwat.gov.uk/aptrix/ofwat/publish.nsf/Content/info47
All queries relating to water rates should be raised with your own water company.
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