Contact the VOA

The Valuation Office Agency (VOA) is an executive agency of HM Revenue & Customs. Most, though certainly not all, of the work we do involves compiling and maintaining the rating and council tax lists for England and Wales.

If your enquiry relates to any other HMRC services, or you are looking for your local HMRC tax office, please use the search on www.hmrc.gov.uk..

Find your local office

Please click on the links below for contact details of our offices in your area, or choose from the drop down box below.

Council Tax and Business Rates enquiries relating to Scotland are dealt with by the Scottish Assessors.

VOA Office Name Aberdeen Bangor Barking Barnstaple Birmingham Bournemouth Bristol Bromley Cambridge Cardiff Carlisle Carmarthen Chatham Chelmsford City and Tower Hamlets Colchester Coventry Crewe Dorchester Dumfries Durham Eastbourne Edinburgh Enfield Exeter Folkestone Glasgow Gloucester Gogledd Cymru Guildford Halifax Harrow Head Office Huddersfield Hull Inverness Ipswich Isle of Wight Lancaster Leeds Leicester Lincoln Liverpool London Support Unit (Gloucester) London Support Unit (Huddersfield) Manchester Merthyr Tydfil Newcastle Newport Northampton Norwich Nottingham Oxford Peterborough Plymouth Preston Reading Reigate Sheffield Shrewsbury Southampton St Albans St Austell Stoke Swansea Taunton Teesside Tower Hamlets Ulverston Westminster Wimbledon Wolverhampton Worcester Worthing Wrexham York

Or find us by local council

Local Council Adur Allerdale Amber Valley Adur Arun Ashfield Ashford Aylesbury Vale Babergh Barking & Dagenham Barnet Barnsley Barrow-in-Furness Basildon Basingstoke and Deane Bassetlaw Bath and North East Somerset Bedford Bexley Birmingham Blaby Blackburn with Darwen Blackpool Blaenau Gwent Bolsover Bolton Boston Bournemouth Bracknell Forest Bradford Braintree Breckland Brent Brentwood Bridgend Bridgnorth Brighton & Hove Bristol City Broadland Bromley Bromsgrove Broxbourne Broxtowe Burnley Bury Caerphilly Calderdale Cambridge Camden Cannock Chase Canterbury Caradon Cardiff Carlisle Carmarthenshire (1) Carmarthenshire (2) Carmarthenshire (3) Carrick Castle Point Central Bedfordshire Ceredigion Charnwood Chelmsford Cheltenham Cherwell Cheshire East Cheshire West Chester Chester Le Street Chesterfield Chichester Chiltern City and Tower Hamlets Chorley Christchurch Colchester Conwy Copeland Corby Cotswold Coventry Craven Crawley Croydon Dacorum Darlington Dartford Daventry Denbighshire Derby Derbyshire Dales Derwentside Doncaster Dover Dudley Durham Ealing Easington East Cambridgeshire East Devon East Dorset East Hampshire East Hertfordshire (Non Domestic) East Hertfordshire (Council Tax) East Lindsey East Northamptonshire East Riding of Yorkshire East Staffordshire Eastbourne Eastleigh Eden Elmbridge Enfield Epping Forest Epsom & Ewell Erewash Exeter Fareham Fenland Flintshire Forest Heath Forest of Dean Fylde Gateshead Gedling Gloucester Gosport Gravesham Great Yarmouth Greenwich Guildford Gwynedd Hackney Halton Hambleton Hammersmith & Fulham Harborough Haringey Harlow Harrogate Harrow Hart Hartlepool Hastings Havant Havering Herefordshire Hertsmere High peak Hillingdon Hinckley & Bosworth Horsham Hounslow Huntingdon Hyndburn Ipswich Isle of Anglesey Isle of Wight Isles of Scilly Kennet Kensington & Chelsea Kerrier Kettering Kings Lynn & West Norfolk Kingston upon Thames Kingston-upon-Hull (City and County of) Kirklees Knowsley Lambeth Lancaster Leeds Leicester (City of) Lewes Lewisham Lichfield Lincoln Liverpool Luton Maidstone (Council Tax) Maidstone (Non Domestic Rating) Maldon Malvern Hills Manchester Mansfield Medway Melton Mendip Merthyr Tydfil Merton Mid Devon Mid Suffolk Mid Sussex Middlesbrough Milton Keynes Mole Valley Monmouthshire Neath and Port Talbot New Forest Newark & Sherwood Newcastle Under Lyme Newcastle Upon Tyne Newham Newport North Cornwall North Devon North Dorset North East Derbyshire North East Lincolnshire North Hertfordshire (Non Domestic) North Hertfordshire (Council Tax) North Kesteven North Lincolnshire North Norfolk North Shropshire North Somerset North Tyneside North Warwickshire North West Leicestershire North Wiltshire Northampton Northumberland Norwich Nottingham Nuneaton & Bedworth Oadby & Wigston Oswestry Oxford Pembrokeshire Pendle Penwith Peterborough Plymouth Poole (Borough of) Portsmouth City Powys 1 (Montgomeryshire) Powys 2 (Radnorshire) Powys 3 (Breconshire) Preston Purbeck Reading Redbridge Redcar and Cleveland Redditch Reigate & Banstead Restormel Rhondda Cynon Taff Ribble Valley Richmond Upon Thames Richmondshire Rochdale Rochford Rossendale Rother Rotherham Rugby Runnymede Rushcliffe Rushmoor Rutland Ryedale Salford Salisbury Sandwell Scarborough Sedgefield Sedgemoor Sefton Selby Sevenoaks (Council Tax) Sevenoaks (Non Domestic) Sheffield Shepway Shrewsbury & Atcham Shropshire Slough Solihull South Buckinghamshire South Cambridgeshire South Derbyshire South Gloucestershire South Hams South Holland South Kesteven South Lakeland South Norfolk South Northamptonshire South Oxfordshire South Ribble South Shropshire South Somerset South Staffordshire South Tyneside Southampton City Southend-On-Sea Southwark Spelthorne St Albans St Edmundsbury St Helens Stafford Staffordshire Moorlands Stevenage Stockport Stockton-On-Tees Stoke On Trent Stratford On Avon Stroud Suffolk Coastal Sunderland Surrey Heath Sutton Swale Swansea Swindon Tameside Tamworth Tandridge Taunton Deane Teesdale Teignbridge Telford and Wrekin Tendring Test Valley Tewkesbury Thanet Three Rivers Thurrock Tonbridge & Malling (Council Tax) Tonbridge & Malling (Non Domestic Rates) Torbay Torfaen Torridge Trafford Tunbridge Wells (Council Tax) Tunbridge Wells (Non Domestic) Uttlesford Vale of Glamorgan Vale of White Horse Wakefield Walsall Waltham Forest Wandsworth Wansbeck Warrington Warwick Watford Waveney Waverley Wealden Wear Valley Wellingborough Welwyn Hatfield West Berkshire West Devon West Dorset West Lancashire West Lindsey West Oxfordshire West Somerset West Wiltshire Westminster City Weymouth & Portland Wigan Winchester Windsor and Maidenhead Wirral Woking Wokingham Wolverhampton Worcester Worthing Wrexham Wychavon Wycombe Wyre Wyre Forest York (City of)

For Council Tax enquiries

• 1 - Council Tax North
• 2 - Council Tax Wales
• 3 - Council Tax West
• 4 - Council Tax East
• 5 - Council Tax South

For Business Rates enquiries

• 1 - Non-domestic Rates North West
• 2 - Non-domestic Rates North East
• 3 - Non-domestic Rates Wales
• 4 - Non-domestic Rates Central
• 5 - Non-domestic Rates East
• 6 - Non-domestic Rates South West
• 7 - Non-domestic Rates London
• 8 - Non-domestic Rates South East

VOA Scotland Offices

• Dumfries
• North East Scotland
• North West Scotland
• South East Scotland
• South West Scotland

Making a complaint

If you have any concerns regarding the way we have dealt with your affairs, please contact the person you have been dealing with to try and resolve them. We know most of these initial concerns can be resolved this way without the need to make complaint.

If you do wish to complain, our standards and guidance on how to do this are set out in our
'Code of Practice on Complaints' (PDF 658Kb) leaflet.